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Off-market
Property Access

Privacy Policy

Effective Date: September 23, 2025

At Absolut Financial, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information.

1. What We Collect

We may collect personal information including:

  • Full name, contact details, date of birth

  • Financial details such as income, expenses, assets, liabilities

  • Employment information

  • Credit history and identification documents

  • Loan preferences and property details

We may also collect sensitive information (e.g. health or insurance data) where required to assess loan eligibility, with your consent.

2. How We Collect It

We collect information directly from you via:

  • Online forms and applications

  • Phone calls, emails, and in-person meetings

  • Third parties such as lenders, credit reporting bodies, or your authorised representatives

3. Why We Collect It

We collect your personal information to:

  • Assess your eligibility for home loans, investment loans, and financial services

  • Submit applications to lenders and financial institutions

  • Provide tailored financial advice and support

  • Meet legal and regulatory obligations

  • Improve our services and client experience

4. Disclosure of Information

We may disclose your personal information to:

  • Banks, lenders, and financial institutions

  • Credit reporting agencies

  • Legal, accounting, or financial professionals

  • Technology providers who support our operations

  • Government or regulatory bodies as required by law

We will never sell your personal information to third parties.

5. Overseas Disclosure

While we primarily operate within Australia, some service providers may store data overseas. We take reasonable steps to ensure these providers comply with Australian privacy standards.

6. Data Security

We use secure systems and protocols to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

7. Access and Correction

You may request access to your personal information or ask us to correct inaccuracies by contacting us at [Insert Contact Email or Phone]. We will respond within a reasonable timeframe.

8. Complaints

If you believe we have breached your privacy rights, please contact us. We will investigate and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact Us
Absolut Financial

627 High St, Kew East VIC 3102

(03) 9968 4700

i[email protected]