Effective Date: September 23, 2025
At Absolut Financial, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information.
1. What We Collect
We may collect personal information including:
Full name, contact details, date of birth
Financial details such as income, expenses, assets, liabilities
Employment information
Credit history and identification documents
Loan preferences and property details
We may also collect sensitive information (e.g. health or insurance data) where required to assess loan eligibility, with your consent.
2. How We Collect It
We collect information directly from you via:
Online forms and applications
Phone calls, emails, and in-person meetings
Third parties such as lenders, credit reporting bodies, or your authorised representatives
3. Why We Collect It
We collect your personal information to:
Assess your eligibility for home loans, investment loans, and financial services
Submit applications to lenders and financial institutions
Provide tailored financial advice and support
Meet legal and regulatory obligations
Improve our services and client experience
4. Disclosure of Information
We may disclose your personal information to:
Banks, lenders, and financial institutions
Credit reporting agencies
Legal, accounting, or financial professionals
Technology providers who support our operations
Government or regulatory bodies as required by law
We will never sell your personal information to third parties.
5. Overseas Disclosure
While we primarily operate within Australia, some service providers may store data overseas. We take reasonable steps to ensure these providers comply with Australian privacy standards.
6. Data Security
We use secure systems and protocols to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
7. Access and Correction
You may request access to your personal information or ask us to correct inaccuracies by contacting us at [Insert Contact Email or Phone]. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy rights, please contact us. We will investigate and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
Contact Us
Absolut Financial
627 High St, Kew East VIC 3102